Customer Service?

bad-serviceI went into a store today to make an exchange for products which I had purchased, and explained that I could not locate the receipt. The proprietor was rude and abrupt with me, responding to me with such derision that I came VERY close to telling him where to stick it and storming out of the store. However, I maintained a calm demeanor and continued to listen to his rant. He agreed to give me store credit for the items which was approximately 30% of what I had originally paid for the items, which I reluctantly agreed to. What bothered me was that I am sure he is quite accustomed to bartering in his homeland, but this is not something that is commonly practiced here in the United States. If I had the time to go to another store branch and deal with a nicer person, I would have, but I had to get this errand checked off my list.

I began asking him what he had in the store, and of course his store selection was a complete joke. He kept trying to sell me things I did not need, even when I showed him a LIST of items I was low on! I finally found one essential item which they had in stock (big surprise, it was the store brand), and when I asked what the price was, I almost fell over in shock. I flat out told him I could get that item (which was a BASIC item) online for a mere fraction of what he was charging. When I said that, I could see that he became immediately suspicious about my purchases, doubting whether I had truly purchased items from the store (YES, I had). I am not a liar and I don’t appreciate being accused of lying. His expression told me enough. Once again I wanted to walk out of that store.

Apparently the proprietor I dealt with does not believe that this is true...

Apparently the proprietor I dealt with does not believe that this is true…


I then asked him if he had a specific brand name product and he immediately tried to turn me to a product from a different brand which was not comparable to what I was asking about. He ARGUED with me, telling me that what he had in the store was the very same thing. I mentioned ingredients from both products to reveal the stark difference, but he persisted with his hard-sell attitude. It was very clear that he was accustomed to dealing with customers who didn’t know the first thing about the products he carried, and that he relied on feeding them convincing yet erroneous sales pitches to get them to spend a bundle of money on items they did not need.

One thing is for sure: the only way I would EVER step into that particular store is if I had an event there. In that scenario, I would be pleasant and would probably enjoy the look of confusion and embarrassment which would wash over the proprietor’s face. That would almost be worth the loss of money from the jacked up store credit I got from returning products I purchased there!

Driving Is A Privilege…Enjoy It While You Can Do It

Many teenagers cannot wait until they learn to drive, because it is a rite of passage and a means to a certain amount of freedom and movement which they never had before. I remember being excited to drive, but that feeling dissipated very quickly when I found out how tedious it could be to navigate through Los Angeles traffic. I guess it’s a small price to pay for the flexibility I get from having a reliable car and all the necessary faculties to drive it. I have become so dependent on being able to drive wherever I need to that taking the car in for servicing is a major test of patience. It seems ridiculous that I can’t sit still for one hour while my car is serviced, but I simply can’t stand it. I also do not enjoy riding with other people to events which I may want to make an escape from earlier than my friends do. Even when I travel, I prefer to drive to the destination in my own car or rent a car while there.

I have seen elderly loved ones lose the ability to drive over the past few years, and it breaks my heart. My favorite aunt, my mother and now my father have lost the ability to drive as a result of progressive weakness, arthritis, loss of vision and cognitive decline. Both of my parents initially exhibited a stubborn refusal to accept their diminishing ability to drive, and kept talking about how they were going to resume driving soon. Sadly, they are both ambulating with great difficulty and only with the use of assistive devices. It is especially difficult to see this when I used to rely on them to drive me around when I was a child.

Even getting my parents into a vehicle is a major task, because flexing both at the knees and hips is no longer rapid or automatic. It terrifies me to think that I might ever get to that point in my later years. I don’t ever want to lose the freedom to jump in a car and go whenever I need to. I would hate having to rely on others to cart me around all the time. I hope and pray that my body remains nimble and that my distance vision remains sharp (thanks to Lasik). Driving is definitely a privilege and one which I value greatly.

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Lighten Up Already!

I am astonished by the proportion of people on social media who take issue with innocuous posts. It’s almost as if people are losing their sense of humor and assuming the worst about others. I am tired of bullies verbally attacking me via private message on Facebook, telling me they were offended by a post I shared. Case in point: I recently shared a post which used the analogy of a Ferrari to describe a person’s body, and a bumper sticker as a reference to a tattoo. It was written in first person with no attacks against people who had tattoos. Approximately 8 hours after I had shared the post, a man (and I use that term loosely in light of how hostile he was) private messaged me, telling me how offended he was by my post and that he had lost considerable respect for me. He took personal issue where none existed, and on top of that, he attacked Ferrari owners. I attempted to calm him down by stating that there was no offense meant, and that there was nothing negative directed against people who had tattoos. Instead of calming him down, I apparently raised his ire because I had shared a screenshot of this particularly annoying message stream so that people could see how much I get bullied by people who have no business starting an argument. He blasted me again, stating that I posted derogatory remarks and that what I did was “typically American”.

Here are the message streams:

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I have come to the realization that bullies like this are full of self-loathing, so much so that they feel compelled to lash out at others and perpetuate hostility instead of seeing the levity in a social media post. I have seen posts which have poked fun at bodybuilders, doctors, people over 40, and models, and as long as the posts are funny and aren’t overly derogatory and are playful, I can see the amusement and laugh at myself. I certainly wouldn’t want to twist the meaning around, take issue, and private message someone. That is what haters do. I lack the time, the anger, or the general energy to verbally attack someone who has posted something on a social media platform. If I see something offensive, I merely MOVE ON without getting a bee in my bonnet and attacking the person who posted the item. The only exception would be if someone specifically mentions me and directly attacks me in a hostile way. Life is too short to start arguments and fret over minor things, especially when they are meant to be amusing.

Being A Lefty

Simpsons leftyI am part of the ten percent of the human population which is left handed. Simply by virtue of me being a southpaw, I am more prone to accidents and immune deficiencies, but the left and right hemispheres of my brain exchange information more readily, and I am naturally more creative due to right brain dominance. What is interesting, though, is that I am not left-handed across the board. I do many things right handed, but more on that later.

Studies have discovered that elevated testosterone levels in the womb are often what cause left-handedness to occur. Apparently the higher testosterone level slows the development of neurons in the left hemisphere of the brain, causing more development in the right hemisphere and a corresponding left sided body dominance. One gene (LRRTM1) has also been linked to left-handedness. Some left-handers like me have a cross-dominance, in which one hand is favored for certain tasks while the other hand is favored for other tasks. This is in contrast to a true ambidexterity, in which neither hand is favored over the other.

Here is how my particular hand dominance breaks down:

Write with left hand

Draw and paint with left hand

Perform injections with left hand

Eat with left hand (but can hold utensils with right hand)

Brush teeth with left hand (but can use right hand too)

Tweezers with left hand

Flatiron with left hand

Brush hair with either hand

Throw a ball with right hand (can’t do it with my left at all)

Use computer mouse with right hand

Play(ed) guitar right handed

Play pool right handed

Bowl right handed

Play darts with right hand

Kick with right foot
left handed
I am still not completely sure what this all means, despite having considerable training in science and medicine. It’s pretty fascinating to me, though. I would love to hear from people who might have a little cross-dominance.

Living Doll

Doll faceI love modeling, especially when the project or gig embraces an outside-the-box concept like a superhero, vintage look, dark warrior, or abstract body art. Though there is artistry behind a standard bikini photo shoot, I become very excited when get to serve as a canvas for avant garde makeup and hair, body paint, unusual wardrobe or costume items. In that sense I get to serve as a living doll playing dress-up. On more than one occasion I have been told that I am someone’s muse, which I regard as one of the most flattering compliments a human being can bestow on someone else. It is an immense honor to be the inspiration for a creative person’s endeavors.

Modeling isn’t easy at all. It requires the prep time of sitting in the makeup chair and allowing makeup and hair artistry to take place. If you’re extremely fidgety, or you don’t like people in close proximity to you, applying makeup, directing you to open or close your eyes, turn your head, etc., then you won’t even make it through the first important step of modeling. Sometimes all the tugging and teasing of hair which needs to take place during vintage shoots, or shoots which demand a more elaborate hairstyle, can be downright painful. The image below was taken after sitting in the chair for almost six hours, and the hairstyling alone took two hours. It can make you downright cranky, especially since you can’t drink much water as you are being prepped.

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Then there is wardrobe, which can often be problematic for so many reasons. The most basic wardrobe issue for a model is usually wearing something very thick and heavy on a very hot day, or wearing next to nothing on a cold day. Other issues which may arise include wardrobe or costume items which don’t fit, pieces which are torn or otherwise broken and must be held in place with clamps, pins or tape, heavy props which the model is expected to hold for lengthy periods of time while posed in the desired position, and the list goes on and on. A model may be expected to stand on an unstable surface and strike a pose while trying to balance. Other times a pretzel pose is requested, and not only must the model strike it, she muse hold it until the photographer gets the shot. And the model had better deliver the moods, facial expressions and energy required of her if she wants a flourishing career. Again, it is NOT easy being a model.

I have been out of breath, freezing cold, blazing hot, sticky from paint, dealing with sand in crevices, suffering from muscle cramps, exhausted, hungry, and dehydrated during shoots, but I can without hesitation say that I truly, deeply, love modeling in all its forms. It’s fun for me, and I get to be part of the creative process and bring ideas to fruition, often lovely, at times dark and eerie, but always interesting.